Job Description

Our client, a local sporting goods store, is seeking an Assistant Manager to deliver excellent customer service and drive sales. The ideal candidate will have strong communication skills, a welcoming attitude, and the ability to help customers find the right products while ensuring a positive shopping experience.

This is a full time, direct hire position with some weekend hours and overtime required during busy seasons. Competitive salary and benefits provided. There are no sponsorship or 3rd party arrangements available.

Key Responsibilities:

• Greet and assist customers, ensuring a friendly and welcoming atmosphere.
• Provide accurate information on product features, pricing, and after-sales services.
• Address customer inquiries and recommend suitable products or solutions.
• Cross-sell and upsell products to maximize sales.
• Maintain fully stocked racks and organized merchandise displays.
• Handle merchandise returns in line with store policies.
• Collaborate with the Retail Sales team to enhance customer service, especially during peak hours.
• Inform customers about ongoing promotions, discounts, and special offers.
• Gather and report customer feedback to the Store Manager.
• Stay updated on new products and services offered in-store.

Required Skills & Qualifications:

• Previous experience as a Retail Sales Representative, Sales Associate, or similar role.
• Strong understanding of retail sales processes and consumer behavior principles.
• Familiarity with inventory management and stocking procedures.
• Basic math skills for handling transactions and pricing calculations.
• Excellent communication and interpersonal skills to build customer trust.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays based on business needs.

If you have a passion for customer service and sales, we’d love to hear from you!

Contact Judy Protz at jprotz@hirenetworks.com with questions regarding this posting. A Word resume is preferred when applying.

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HireNetworks is an equal opportunity employer.

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