Job Description

About Us:

Join our expanding team at French Cuff Boutique, a beloved fashion destination in Houston, TX with three (soon to be four!) thoughtfully-curated locations in West University, Tanglewood and Town & Country. Our boutiques offer an exquisite selection of high-end brands such as Mother Denim, L’Agence, and Marie Oliver, catering to the unique styles and needs of our community. At French Cuff Boutique, we're committed to creating a warm, engaging environment where our knowledgeable and personable stylists help clients define and discover their personal style. As we continue to expand, we are thrilled to announce a pop-up location in the prestigious River Oaks area, where we will bring our distinctive brand experience to new and existing customers.

Job Overview: We are seeking a dynamic and experienced Assistant Manager to help lead our team in this exciting new location. The ideal candidate will have a passion for fashion, an eye for styling, and a commitment to providing exceptional customer service. You will be responsible for leading a team, driving sales, and fostering a welcoming atmosphere that encourages customer loyalty.

Why Join Us? At French Cuff Boutique, we offer more than just a job; we offer a community. Our team members enjoy a supportive work environment, opportunities for growth, and the chance to make a meaningful impact on our clients’ lives. We offer a competitive salary and a dynamic work environment where you can grow and develop your career.

Our Assistant Store Managers are:

• A collaborator who is open-minded and ready for anything, drives results while working together as a team, and creates a friendly environment that is supportive, respectful and fair.

• A situational leader who remains positive and professional while working towards the best interest of our team members and customers.

• Innovative, dedicated, committed; gets it, wants it, and has the capacity to do it.

• An ambassador of French Cuff Boutique who is passionate about fashion, lives for style, and is knowledgeable of current and classic trends.

• Committed and focused on building lasting relationships with our customers; creates a fun positive atmosphere to enhance the customer experience.

We expect Assistant Store Managers to:

• Encourage and motivate team members to actively display all core values and recognize contributions.

• Delegate and prioritize the workload each day to enhance productivity and ensure our customers have the best shopping experience.

• Develop and build client rapport with new and existing customers to promote a positive environment that keeps our customer engaged. 

• Oversee the retail team and maximize opportunities on sales floor to drive KPI results.

• Communicate business results, focus areas, and feedback from buyers to store team to make a direct impact on business needs.

• Ensure store is staffed for selling shifts based off of plan, manage call outs/shift changes, and update schedule accordingly.

• Coach and develop store team members on styling, product knowledge, and the five simple steps to selling.

• Ensure visual standards are represented and displayed.

• Communicate marketing directives and ensure all team members are in the know of emails, events, trunk shows, parties, and client appointments.

• Hold store team accountable to selling and operating standards. 

• Present feedback that is professional, solution-oriented and business-focused.

Our Assistant Store Managers :

• Have a minimum of three years of retail management experience.

• Process information and operate store systems accurately.

• Are available based on the needs of the business, including: nights, weekends, and holidays.

• Must bend, reach, and stretch for product as well as lift, carry, and move at least 40 pounds/18 kilos.

• Must regularly move around all store areas and be accessible to customers.

Are proficient with technology and apps, and familiar with industry-related blogs and feeds.

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