Business Change Analyst (Infrastructure) Job at The Judge Group, Chicago, IL

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  • The Judge Group
  • Chicago, IL

Job Description

Our client is seeking a Technical Analyst with experience using ServiceNow.

This is a contract opportunity that is hybrid to downtown Chicago.

RESPONSIBILITIES:

  • Manage Change Request Tickets : Handle submission, follow-up, and closure for all workstreams.
  • Technical Architecture : Design and develop effective technical architecture, incorporate new technologies, and monitor production environments.
  • Coordination and Analysis : Collaborate with business and IT partners to analyze requirements, resolve issues, and provide support.
  • Evaluation and Feedback : Assess IT architecture, develop presentations and white papers, evaluate staff performance, and provide feedback.
  • Vendor Coordination : Investigate application issues with software vendors, provide resolutions, and interface with vendor partners.
  • Compliance and Risk Assessment : Ensure compliance with NERC regulations, coordinate with infrastructure and operations, and perform risk assessments.
  • Application Support : Analyze requirement changes, enhance applications, support third-party tools, and maintain management process knowledge.

QUALIFICATIONS:

  • ServiceNow Experience
  • 3-7 years' experience analyzing business requirements, preferably in the financial services space.

Pay: 50/hr W2

Job Tags

Contract work,

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