Job Description

We are looking for a dynamic and results-oriented business development professional to spearhead growth and cultivate strong client relationships within the IT services sector. This role is ideal for a confident, entrepreneurial individual with proven expertise in selling technical solutions. The primary objective will be to drive new business acquisition while strengthening and expanding existing client partnerships to achieve sustainable revenue growth.

Essential Duties and Responsibilities:

New Business Development

• Proactively identify, prospect, and secure new clients for IT services, including helpdesk support, desktop/user support, and IT consulting.
• Collaborate with Lume leadership and Aleron’s marketing team to design and implement sales strategies aimed at exceeding ambitious monthly and quarterly revenue goals.
• Oversee the entire sales cycle, from lead generation and initial outreach to closing deals and ongoing account management.
• Develop and maintain targeted prospect lists, ensuring consistent outreach and follow-up to maximize engagement.
• Support contract negotiations and renewals, aligning terms with company objectives and ensuring mutual benefits.

Account Management

• Build and maintain strong client relationships, delivering an exceptional client experience (CX) through regular touchpoints and quarterly business reviews.
• Identify and capitalize on opportunities to cross-sell and upsell additional IT services.
• Promote and facilitate the integration of other Aleron services when aligned with client needs.
• Partner with the delivery team to manage IT projects, ensuring they are completed on time, within budget, and to the highest quality standards.
• Address and resolve client concerns promptly, ensuring consistent communication and successful issue resolution.

Customer Engagement

• Serve as a trusted advisor by understanding client challenges and recommending tailored IT solutions that drive business success.
• Deliver compelling presentations and demonstrations that effectively communicate the value of our IT services.
• Share insights on emerging technologies and services to help clients enhance their operations and achieve their goals.

Sales Operations

• Leverage CRM tools to track client interactions, manage sales pipelines, and maintain accurate records.
• Develop and deliver detailed RFP responses and proposals, working closely with internal teams to ensure quality and alignment with client needs.
• Provide timely and detailed sales activity reports to management, highlighting progress and opportunities for improvement.

Community and Brand Advocacy

• Represent the company at industry events, networking forums, and community organizations to enhance visibility and foster strategic partnerships.
• Act as a brand ambassador, championing the company’s values and promoting its image in the market.
• Collaborate with the marketing department to align sales initiatives with campaigns, generate targeted leads, and create impactful promotional materials.

Job Tags

Similar Jobs