Job Description

Join the #1 Logistics Company in the World – DHL eCommerce

At DHL, our people are the heart of everything we do. Recognized as a Great Place to Work and a Top Employer , we’re committed to creating a workplace where collaboration, innovation, and personal development thrive. With competitive compensation and a comprehensive benefits package, we’re dedicated to supporting you—both in and outside of work.

We’re currently seeking a strategic, forward-thinking Chief of Staff to partner closely with our CEO and Executive Committee (EXCOM). This high-impact role is key to driving organizational alignment, advancing critical initiatives, and fostering clear, compelling communication across the business.

Role Summary

As Chief of Staff, you will serve as a trusted advisor to the CEO and EXCOM—leading strategic planning, orchestrating executive-level communications, and ensuring seamless execution of our top business priorities. You’ll direct cross-functional teams, manage high-profile programs, and help shape the future of our organization.

Key Responsibilities

Strategic Partnership & Advisory

• Serve as a core member of the Executive Committee (EXCOM).
• Act as a trusted thought partner to the CEO and EXCOM, offering analysis and recommendations on high-level decisions and organizational priorities.
• Identify and drive opportunities for innovation, operational improvement, and cross-functional collaboration.

Strategy & Market Intelligence

• Lead a team to continuously assess and report on market trends, regulatory shifts, and customer behavior.
• Maintain a clear, data-driven view of our competitive positioning and support strategic adjustments accordingly.

Program Management

• Direct a team that provides enterprise-wide visibility and oversight of top initiatives.
• Establish project standards, enforce execution discipline, and ensure teams remain aligned, efficient, and outcome-focused.
• Personally lead mission-critical programs that drive measurable impact.

Executive Communication

• Develop and deliver compelling internal and external messaging on behalf of the CEO and EXCOM.
• Facilitate impactful communication strategies for organizational updates, business reviews, and global stakeholder interactions.
• Ensure communication flows effectively across senior leadership and broader teams.

Administrative Oversight

• Oversee executive support functions including travel and meeting coordination for EXCOM and GMB members.
• Serve as the point of contact for requests from global HQ and other DHL business units.

What We’re Looking For

• Bachelor’s degree in Engineering, Logistics, Business, or a related field.
• 10+ years of progressive leadership experience, preferably in logistics or a fast-paced, complex industry.
• Strong executive presence , with excellent verbal, written, and visual communication skills.
• Demonstrated strategic thinking , organizational planning, and cross-functional leadership abilities.
• A proactive, analytical mindset with the ability to navigate ambiguity and deliver results.
• Confident in managing multiple priorities and communicating across all levels of an organization.

What We Offer

We believe in rewarding our people and supporting their success. As a DHL eCommerce team member, you’ll enjoy:

• Competitive salary & bonus programs
• 401(k) with company match
• Medical, dental, vision, and wellness programs
• Tuition reimbursement & professional development support
• Paid time off, holidays, and parental leave
• Employee discount and assistance programs
• Short- and long-term disability, life insurance, and more

Equal Opportunity Employer – Veterans/Disability.

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