Job Description

Customer Service Representative – 100% On-Site

Location: Saddle Brook, New Jersey

Hours: 8:30 AM – 5:00 PM

Job Type: [Temp-to-Perm]

Hourly Pay: $25.00 per hour

LHH is seeking a reliable and energetic Customer Service Representative to join our client’s team in a fast-paced, on-site environment. The ideal candidate will be comfortable handling high-volume communication via phone and email, and will possess strong multitasking and order entry skills.

Key Responsibilities:

• Answer inbound calls and respond to emails from customers, field representatives, and distributors
• Provide accurate and timely responses to customer inquiries
• Process and enter orders with precision; update customer records accordingly
• Follow up on delivery timelines and proactively communicate with customers
• Troubleshoot and resolve customer issues, escalating when necessary

Qualifications:

• Proven experience in a customer service role, preferably in a high-volume setting
• Strong multitasking skills with the ability to shift priorities quickly
• Excellent communication and problem-solving abilities
• Proficiency with order entry systems and general computer use
• Bilingual Spanish skills are a plus*

If you're a team player who thrives under pressure and enjoys delivering excellent customer service, we’d love to hear from you!

Please apply with your updated resume: christine.kiernan@lhh.com

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