Job Description

Company Overview:

Runyan Enterprises LLC dba Game X Change owns and operates 20+ stores in 3 states. The Director of Retail Operations will work side by side with the owner. The ideal candidate will possess strong communication and leadership skills and a proven track record in management, business development, project management, and process improvement in a retail environment.

More about Game X Change Inc

Game X Change was founded in 1992 and has grown to become the largest independent video game dealer in the United States, with over 100 stores in operation and counting. The name "Game X Change" was chosen to reflect the company’s commitment to providing exceptional customer service in the video game buy, sell, and trade industry. Over the years, Game X Change has expanded its buy, sell, trade platform to include electronics, trading cards, collectibles, comics, toys, figures, models, and more.

The success of Game X Change can be attributed to several key factors:

1. Game X Change prioritizes paying customers the highest cash or store credit for their merchandise in the industry.

2. Game X Change offers the largest selection and variety of products available for buying, selling, or trading.

3. As a specialty retailer, Game X Change values each customer and strives to build lasting personal relationships over time.

4. Our staff is passionate about their work, loves the industry, and fully supports the company's mission.

5. Positive vibes and energy are essential to the Game X Change experience.

Responsibilities

• Work side by side with the owner on all company operations.
• Lead and supervise field management and multiple teams abroad.
• Implement strategic plans to enhance business development and drive sales and trade performance.
• Monitor reporting to ensure financial targets are met, identifying areas for improvement
• Oversee project management initiatives to streamline processes and improve efficiency.
• Foster a culture of continuous improvement through effective leadership and team engagement.
• Conduct regular performance reviews, providing feedback and coaching to team members.
• Collaborate with the owner to align operations with overall company strategy.
• Ensure compliance with company policies, procedures, and industry regulations.
• Lead new store sets

Qualifications

• Proven experience as a team leader, preferably in the retail industry.
• Strong background in project management, with the ability to manage multiple projects simultaneously.
• Exceptional verbal and written communication skills.
• Excellent supervisory skills with a focus on team development and performance enhancement.
• Demonstrated success in management and business development strategies.
• Solid understanding of profit loss management and financial acumen in the retail industry.
• Exceptional leadership qualities with the ability to motivate teams towards achieving common goals.
• Experience in process improvement methodologies is highly desirable.
• Strong strategic planning skills with the ability to adapt to changing market conditions.
• Available to travel up to 25% of the time

Our investment is in you.

• Competitive Pay and Bonus Structure
• Company Paid Health Insurance
• Paid Vacation Time Off
• Paid Sick Time Off
• 401(k) Employer Matching Program

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