Job Description

The Opportunity:

Step into a world of whimsy, heritage, and luxury at Penhaligon’s Boutique in Epcot, Disney. We are seeking an enthusiastic and engaging Sales Associate who is passionate about fine fragrances and creating unforgettable guest experiences. In this unique location, storytelling is at the heart of everything we do—transporting guests through scent and history while delivering exceptional service that captures the magic of Penhaligon’s and Disney alike.

About the Brand:

With over 150 years of olfactory excellence, Penhaligon’s has enchanted fragrance lovers with its distinctly British heritage and exquisite craftsmanship. From our storied past to our commitment to sustainability through initiatives like Reuse & Make New, we continue to follow our noses to a brighter future. Now, nestled within the immersive world of Epcot, we invite guests on a sensorial journey through time—one spritz at a time.

What You’ll Get to Do:

• Welcome and engage with guests in true Disney fashion, creating a memorable and immersive experience while introducing them to the world of Penhaligon’s
• Become a brand storyteller, sharing the rich history, heritage, and craftsmanship behind our fragrances in an engaging and theatrical way that delights visitors of all ages
• Tailor fragrance recommendations to each guest, helping them find the perfect scent based on their preferences, personality, or even their favorite Disney moment
• Drive sales by creating a personalized and enchanting shopping experience, while meeting or exceeding store targets
• Maintain an elegantly presented boutique, ensuring displays are inviting and aligned with Penhaligon’s standards
• Assist with inventory management, stock replenishment, and merchandising to ensure a seamless guest experience
• Collaborate with your fellow team members to cultivate a warm, welcoming, and whimsical atmosphere that blends Penhaligon’s British elegance with the wonder of Disney

We’d Love to Meet You if You Have:

• Previous retail experience, ideally in luxury, fragrance, or hospitality
• A passion for storytelling, guest interaction, and creating magical experiences
• Strong communication skills with the ability to engage guests from around the world in a charming and theatrical manner
• A proactive, guest-first approach with a focus on delivering exceptional service and achieving sales goals
• Flexibility to work in a dynamic, fast-paced environment, including weekends and holidays
• A team-oriented mindset with a positive and outgoing personality

EEOC:

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Diversity, Equity, and Inclusion Commitment:

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

About Puig:

Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.

Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon’s, Byredo, Dr. Barbara Sturm, and L’Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.

At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.

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