Job Description
Title: Junior Audio-Visual Technician
Location: Springfield, VA
Clearance: TS/SCI (with ability to obtain CI Poly)
Work Model: On Customer Site (Full-time)
Contact: Cdinnocenti@altaits.com
Overview We are seeking a Junior Audio Visual (AV) Support Technician to join our team supporting our intelligence customer in Springfield, VA. This role requires a proactive, flexible individual with diverse technical skills and a willingness to cross-train.
Primary Responsibilities - Serve as the Conference Center AV Liaison for all events.
- Coordinate and plan customer requirements for conference center events.
- Address AV/IT-related questions or concerns.
- Provide situational awareness to stakeholders regarding AV/IT maintenance and upgrades.
- Deliver live event support.
- Maintain IT and AV equipment, including digital signage, monitors, laptops, video recording devices, and related end-user devices.
- Operate and manage presentation, sound, lighting, and video conferencing systems.
- Develop Standard Operating Procedures (SOPs) for AV equipment usage.
- Escalate issues to Tier 3 support when necessary.
- Provide workstation, VoIP, and voice/video conference support.
- Troubleshoot and resolve AV/IT incidents, collaborating with engineering teams as needed.
- Train users in basic hardware/software functions.
- Document and maintain SOPs to onboard and train new staff.
- Identify and implement process improvements for operational efficiency.
Required Qualifications - Active TS/SCI Clearance with ability to obtain CI Poly.
- Knowledge in one or more of the following:
- AMX, Crestron, Extron A/V equipment
- AMX touch panels
- Camera control and production switchers
- Audio/video signals, mixers, speakers, and connections
- Thin and thick client workstations
- Voice and VTC support services
- Strong troubleshooting, communication, and organizational skills.
- Ability to create documentation and SOPs.
- Ability to work flexible schedules and independently on projects.
- Ability to stand/walk across campus and lift/move AV equipment.
- Experience with Windows 7/10 and Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Team player with enthusiasm for learning and adapting to new technologies.
Education & Experience - Associate’s Degree (or equivalent combination of education and experience).
- 3+ years of prior relevant experience.
- Preferred (not required): A+, Network+, Security+, or other DoD 8570.01M certifications.
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Ref: #850-Rockville (ALTA IT)
Job Tags
Full time, Contract work, Work at office, Flexible hours,