Job Description

Responsibilities:

Exchange Online Environment Management:

• Oversee the administration, maintenance, and performance of the Exchange Online environment to ensure seamless mail flow and data availability.
• Intune Environment Management:
• Manage and monitor Microsoft Intune for endpoint management, security, and compliance across devices.

Messaging Tools Administration:

• Manage Quadrotech Nova and M365 Console to provide a unified view and single-pane management for messaging operations.

Access Audits and Security:

• Perform periodic audits of access permissions and account activities for M365 and Entra ID (formerly Azure Active Directory) accounts to ensure security compliance.
• Messaging Environment Monitoring and Testing:
• Continuously monitor and test messaging systems, focusing on mail flow, storage components, and overall performance end-to-end.
• Proactively identify and resolve issues to ensure reliability and optimal performance.
• Incident Management:
• Manage incidents related to the messaging environment, providing timely resolutions and root-cause analysis to prevent recurrence.

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