Messaging Lead Job at Central Business Solutions Inc., Chicago, IL

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  • Central Business Solutions Inc.
  • Chicago, IL

Job Description

Responsibilities:

Exchange Online Environment Management:

  • Oversee the administration, maintenance, and performance of the Exchange Online environment to ensure seamless mail flow and data availability.
  • Intune Environment Management:
  • Manage and monitor Microsoft Intune for endpoint management, security, and compliance across devices.

Messaging Tools Administration:

  • Manage Quadrotech Nova and M365 Console to provide a unified view and single-pane management for messaging operations.

Access Audits and Security:

  • Perform periodic audits of access permissions and account activities for M365 and Entra ID (formerly Azure Active Directory) accounts to ensure security compliance.
  • Messaging Environment Monitoring and Testing:
  • Continuously monitor and test messaging systems, focusing on mail flow, storage components, and overall performance end-to-end.
  • Proactively identify and resolve issues to ensure reliability and optimal performance.
  • Incident Management:
  • Manage incidents related to the messaging environment, providing timely resolutions and root-cause analysis to prevent recurrence.

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