Personal Banker II Job at Civista Bank, Osgood, IN

L2hwSXF4SWFvZ29WYnlnNmZRVlNCMkgxVlE9PQ==
  • Civista Bank
  • Osgood, IN

Job Description

Civista Bank

Description:

Position Purpose:

A Personal Banker II (PB II) is responsible for maintaining and building customer relationships by providing an exceptional customer experience. A PB II is also responsible for opening new accounts, completing loan applications and responding to customer inquiries and requests while identifying opportunities to expand current banking relationships. The PB II demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.

Key Accountabilities, Responsibilities and Expectations:

  • Daily engagement of customers to build relationships. This entails processing transactions, assessing needs, recommending products, referring partners to customers, thus creating an exceptional customer experience.
  • Adhere to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.
  • Develop an expansive knowledge of products and services to fulfill customer needs, driving sales production. Expected task include but are not limited to opening new consumer deposit and lending accounts, opening new business accounts, performing maintenance, meeting cross sell goals and solving problems daily. Competently, with speed and accuracy, execute on customer requests.
  • Understanding all aspects of consumer lending and new accounts in daily and weekly activities; building customer trust and managing relationships through the life of the customer relationship.
  • Dedication to daily personal growth through active learning. Adapting to new procedures and systems to grow the organization and the team.
  • Ensuring operational tasks are followed & completed daily.
  • Maintain cash levels and outages within the parameters of the established guidelines.
  • Constant, consistent communication internally and externally.
  • Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.

Requirements:

Qualifications, Knowledge and Skills:

  • 3-5 years of previous teller experience required.
  • Excellent oral, written and presentation skills
  • Detail oriented with the ability to work under deadlines with frequent interruptions.
  • High School diploma or equivalent required.
  • Above average knowledge of technology and willingness to adapt to new software technologies.
  • Ability to work under deadlines with frequent interruption.

Physical Requirements:

  • Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.
  • Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
  • Work involves lifting and moving objects up to 50 lbs.
  • Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.
  • Work involves some travel to attend meetings, training, and so forth.

Pay Transparency Nondiscrimination Provision:

Equal Opportunity Employer EEOC M/F/D/V

This Position Description is not a complete statement of all duties and responsibilities comprising this position.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

PIcc13df7b1249-30492-35964680

Job Tags

Similar Jobs

SBP

Disaster Recovery AmeriCorps Program - Santa Cruz County, CA Job at SBP

Description: Ready to make a difference? Help Santa Cruz County recover from fire and atmospheric river damage by serving with them for a 10-month AmeriCorps term! SBP, a social impact organization focused on disaster resilience and recovery, is hiring two AmeriCorps...

Delphi Healthcare, PLLC

Emergency Medicine Physician Assistant Job at Delphi Healthcare, PLLC

 ...Earn $200-250K plus per year as an Emergency Medicine Physician Assistant at Claxton Hepburn Medical Center in Ogdensburg, NY. Delphi Healthcare is well experienced in Emergency medicine. Our staff has been providing excellent high-quality care to our patients, long... 

Kenvue

Molding Engineer - Supplier Excellence Job at Kenvue

 ...Planning and sourcing strategies to partner with suppliers across different tiers (i.e. packaging components, material, technology, molds, etc.) to co-develop/tap into innovation based on suppliers expertise Unlock value and drive agility partnering with packaging... 

Skin Renew Day Spa & Laser Center

Licensed Massage Therapist Job at Skin Renew Day Spa & Laser Center

 ...dedicated therapists now is the time to join our team!**Full or Part-time Licensed Massage Therapists with FLEXIBLE scheduling. Position Requirements : Must have Massage Therapy License Knowledge of Swedish and Deep Tissue massage required Knowledge of... 

Infosys

Amazon Connect Architect Job at Infosys

 ...Infosys is seeking Amazon Connect Technology Architect This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition...