Job Description

Physical Security Systems Engineer - Hybrid

• Full Benefits
• Medical
• Dental
• Vision
• 401K match
• 28 PTO Days including company holidays

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 20,000 customers worldwide.

We are looking for team members to contribute to and deliver our mission: To deliver and support technology solutions that securely connect people, places, and information. New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.

Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.

New Era Technology provides a team-oriented culture, a positive environment filled with incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field.

We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.

Currently not accepting international applicants

The Physical Security Systems Engineer - Hybrid is responsible for engineering, implementation, and ongoing support for some of the most critical and important customers in New England. This role requires regular collaboration with company solutions architects, field technicians, project managers, vendors, and most importantly, direct interaction with customers and other external project stakeholders. The ideal candidate will possess strong organizational and communications skills along with experience configuring and managing multiple security technologies. Solutions typically include a mix of access control, video surveillance, intrusion systems and networks.

An ideal candidate will have experience with some of the systems within the New Era portfolio. The Security Engineer should have knowledge of legacy systems along with a willingness to learn new systems and become certified as appropriate. An ability to quickly learn new systems is more important than system-specific experience. Seasoned experience with Avigilon, Genetec, Exacq, Lenel/S2, Bosch Intrusion Detection, and other enterprise-grade security solutions is desirable.

We are seeking an individual who is a self-starter, possesses a strong work ethic, and is committed to their own professional growth & development as well as the growth & future of New Era.

As a Physical Security Systems Engineer you will:

• Perform integration of security systems, including video surveillance, access control;
• Plan and perform system and software upgrades for security applications;
• Security systems applications engineering and configuration;
• Perform provisioning, configuration, and testing of system components in the lab and on-site to validate design concepts;
• Perform pre-sales and post-project site surveys as needed;
• Stage and program security solutions prior to field installation;
• Review drawings (i.e. architectural, electrical, mechanical, and civil) in order to identify potential design and installation problems;
• Coordinate project schedule and project-related information with Project Managers;
• Track and maintain engineering phases of assigned projects with Project Managers;
• Conduct project-based end-user and system training.
• Provide field support of security systems including video, access control, etc.;
• Provide remote support of security systems including video, access control, etc.;
• Provide engineering escalation support for technicians;
• Collaborate with New Era Network Engineers to support LAN/WAN topologies;
• Serve as a Subject Matter Expert (SME) on security engineering needs;
• Analyze data collected during site surveys;
• Assist with generation of performance verification and field device testing plans;
• Assist in the development of drawing sheet requirements for a design package;
• Provide on-call support when required;

REQUIRED EDUCATION & EXPERIENCE:

A Bachelor's degree and a minimum of three years experience, an Associate of Science degree with five years' experience, or a minimum of seven years' direct experience is required.

PHYSICAL DEMANDS:

• Regularly spend long hours sitting and using office equipment and computers
• Regularly use hands and fingers to handle, control or feel objects
• Regularly see details of objects that are less than a few feet away
• Regularly speak clearly so listeners can understand
• Regularly understand the speech of another person
• Frequently work on projects that require deadlines
• Frequently bend to file and maintain files
• Lift and carry up to 25 pounds

PM21

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