Job Description

POSITION SUMMARY

The Quality Engineer collects and analyzes data, performs root-cause analysis and problem-solving, and implements procedures to ensure quality control and quality assurance of production.

JOB RESPONSIBILITIES

•    Formulates and maintains quality objectives complementary to corporate policies and goals.
•    Interprets quality philosophy to key personnel in organization.
•    Develops and initiates standards and methods for inspection, testing, and evaluation. Performs product, process, and standard work / procedure audits to insure understanding and compliance to requirements.
•    Initiates corrective actions based on data analysis. This includes initiation of Supplier Corrective Action Requests.
•    Participates in Corrective Action Team using tools such as Cause and Effect Diagrams, Scatter Diagrams, Check Sheets, and a sound problem-solving technique.
•    Plans and performs the analysis, inspection, design, test, and/or integration to assure the quality of assigned product or component.
•    Performs quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
•    Applies Statistical Process Control (SPC), modern quality tools such as Design of Experiments (DOE) and Failure Mode Effects Analysis (FMEA), Kaizen, "5 S", and Six Sigma methods for analyzing data to evaluate the current process and process changes.
•    Makes recommendations as to whether to accept a product or continue business with a vendor based on review.
•    Reviews all data obtained during quality control and quality assurance activities to ensure consistency with company policies and procedures.
•    Develops new approaches to solve problems identified during quality activities.
•    Keeps management team abreast of significant issues or developments identified during quality activities and actions being taken to improve the situation.  Plays lead role in coordinating plant quality initiatives; often required to influence members of peer group and non-direct reporting functions.
•    Prepares and presents technical and program information to the management team.
•    Oversees and assists workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
•    Maintains a working knowledge of government and industry quality codes and standards.
•    Plays active role on quality management teams within organization and actively supports the Matthews Management System (MMS).
•    Designs and implements quality training programs to key personnel in conjunction with managers.
•    Investigates and adjusts to customer complaints regarding quality.  Provides professional and technical assistance to customers with respect to quality issues and customer satisfaction opportunities.
•    Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished.  Mentors, coaches, trains and develops team.
•    Additional duties as assigned.

QUALIFICATIONS / REQUIREMENTS

•    Bachelor’s Degree in Engineering or related field
•    Advanced degree (MBA, Master’s) preferred
•    6+ years progressive quality assurance experience; or equivalent combination of education and experience
•    3+ years in a leadership role
•    Periodic travel either locally, nationally, and/or internationally may be required.
•    ASQ Certified Quality Engineer or Manager preferred.
•    Lean and/or Six Sigma Certification preferred.
•    Demonstrates knowledge of ISO and LeanSigma tools and techniques preferred.
•    High degree of proficiency MS Office Suite, Outlook & Internet applications
•    Strong analytical, prioritization, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills 
•    Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
•    Solid understanding and application of mathematical concepts
•    Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
•    Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
•    Ability to work with and influence peers and senior management
•    Self-motivated with critical attention to detail, deadlines and reporting

PHYSICAL ASPECTS / WORK ENVIRONMENT

•    Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.  
•    Regularly/Occasionally lift and/or move up to 25 pounds.  
•    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
•    Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
•    The noise level in the work environment may be high.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

Matthews Memorialization is a leader in the memorialization industry who is committed to helping customers grow their businesses and helping families move from grieving to remembrance by providing products of superior craftsmanship and revenue generating programs and services. Within this industry, our Environmental Solutions is focused on the design and manufacture of advanced combustion systems. Matthews Memorialization is a (MATW) Matthews International company. 

At Matthews International, what makes us different is what makes us great.  We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.

Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.  Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

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