Job Description

📍 Location: Jacksonville, FL (Must be able to commute to jobs location)

💼 Department: Design

📅 Updated: January 2025

As a Product Application Specialist , you’ll be the backbone of our sales and design teams, ensuring seamless project execution from start to finish. Your expertise will bridge the gap between sales, design, and installation, making sure every order is accurate, aligned with client needs, and delivered flawlessly.

This role is perfect for someone who enjoys problem-solving, collaborating across teams, and working with products that enhance workplace environments. If you love blending technical knowledge with customer service, we’d love to meet you!

✅ Support the Sales & Design Teams:

• Assist in preparing project quotes, budget summaries, and order specifications.
• Work closely with sales and designers to ensure client needs are met.
• Verify product pricing, discounts, and special fees (freight, tariffs, surcharges).
• Research and order product samples for clients.

✅ Ensure Smooth Project Execution:

• Set up and process orders, ensuring accuracy and compliance with project scope.
• Maintain detailed project documentation and coordinate with installation teams.
• Assist with vendor quotes, material testing, and fabric approvals.
• Update internal databases with pricing and manufacturer discounts.

✅ Enhance Customer Experience:

• Assist in product presentations for clients, using company-branded templates.
• Support bids and proposals by gathering necessary documentation and ensuring pricing accuracy.
• Research and recommend furniture solutions for various workplace needs.

✅ Stay Up to Date on Industry Trends:

• Attend product training sessions (virtual and in-person).
• Maintain knowledge of key manufacturers, product lines, and contract furniture processes.

💡 Skills & Experience:

• 1+ years in customer service, sales support, or order processing (furniture industry a plus!).
• Strong attention to detail—accuracy is key in product specifications and orders.
• Excellent communication and collaboration skills.
• Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word).
• Ability to manage multiple projects while meeting deadlines.

🏆 Bonus Points If You Have:

• Experience with contract furniture, interior design, or sales support.
• Familiarity with project management tools and order processing software.

✔ Collaborative Team: Work alongside experts in sales, design, and project management.

✔ Impactful Work: Help bring creative workspace solutions to life.

✔ Growth Opportunities: Expand your knowledge of design, sales, and project coordination.

If this sounds like a great fit, apply now and help us create inspiring spaces! 🚀

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