Job Description

Company Description

ChronicCareIQ provides award-winning technology to monitor chronic patients while tracking care management reimbursements. The platform serves as an early warning system, using automated electronic queries to detect changes in patient health status and alert physicians for timely intervention.

Role Description

This is a full-time role as a Product Manager at ChronicCareIQ in Alpharetta, GA. The Product Manager will be responsible for overseeing the development and enhancement of core products, collaborating with cross-functional teams, conducting market research, defining product strategies, and ensuring product success in the market.

What you will do?

• Gains thorough understanding of product and customer’s needs
• Translates business goals and end user needs into product strategy
• Communicates product priorities to the development team
• Identifies goals, metrics, and analytics to measure product progress
• Continually makes recommendations and refinements to the product backlog
• Conducts end user research to identify new features and product enhancements
• Monitors competitive landscape to ensure products remain best in class
• Ensures product is aligned with company priorities to drive sales and improve customer satisfaction
• Documents, reviews and ensures that all quality and change control standards are met
• Creates, prioritizes and accepts user stories from sales, marketing and customer support teams
• Identifies pros, cons, issues, obstacles, dependencies and value with features and enhancements
• Leads development life-cycle processes: iteration planning sessions, product demos, retrospectives, and roadmap planning
• Condenses complex technical concepts into non-technical language for stakeholders
• Advocates for the client staff by empathizing with and understanding their needs and becoming the domain expert
• Regularly works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
• Clearly communicates at all levels (Leadership Team, Product Team, Custom Success, Sales)
• Regular demos product to internal teams and performs customer webinars for new features

Qualifications:

• 7+ years of product management
• 5+ years of relevant health care experience, especially in the remote care management and/or ambulatory space
• Great personality and excellent communication skills
• Agile and/or Scrub processes
• Working understanding of database models
• Strong knowledge of technical trade offs between short term fixes vs. long term solutions

Preferred Experience:

• Previous technical experience (like qa, dev or product support)
• Database (SQL) or BI experience

Education and Experience:

• College degree required
• 7-10+ years of relevant job experience



Benefits:

• Medical, dental and vision coverage
• Paid time off / holidays
• Stock Options
• 401k with generous match
• Casual work environment
• Work at home options (1-2 days a week)
• Company social events

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