Job Description

Homeless Children’s Network

TITLE: Programming Assistant

SALARY: $75,000

SCHEDULE: Full-time position

BENEFITS: Health, Dental, and Vision insurance

ABOUT HOMELESS CHILDREN'S NETWORK

Homeless Children's Network is a community-based organization providing mental health and

family support services to children and families who are homeless and formerly homeless. This

position is responsible for answering the phone and routing calls to the appropriate staff

members; greeting and assisting clients and visitors; monitoring, ordering, receiving and

stocking office supplies and attending to general administrative duties in support of HCN staff.

HCN’s Community Culture

Of all the above important qualifications, bring the heartfelt quality of compassion, with exquisite

cultural responsiveness as a primary guiding quality, not only of your professional life, but of what you hold dear.

Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual

and gender identity, age, education, opportunities and resources generationally made available

or not, and systemic oppressions impact a person’s mental health.

Programming Assistant Primary Role:

The Program Assistant works the reception desk and is often our initial contact for HCN's clients

and visitors, and must have a cheerful, positive, welcoming attitude and demeanor. S/he must

also demonstrate the ability to hold confidentiality, respect boundaries, assist children and

families coming to the clinic for sensitive services, and demonstrate clear verbal and written

communication skills.

Program Assistant Job Duties:

 Ordering and Stocking: orders & stocks program and office supplies, stocks refrigerator

and snacks for clients. Stocks restrooms supplies and makes sure supplies remain

available.

 Send notices for Service Providers' Meetings and other HCN functions

 Makes simple purchases for organization, interns, or staff after CEO/COO approves

 Replenish forms and creates charts: keeps all regularly needed forms replenished

 Performs other duties as assigned

 Managing an extremely active calendar of appointments; managing incoming and

outgoing phone calls, composing and preparing correspondence that is sometimes

confidential; creating spreadsheets and presentations; establishing and maintaining

electronic and paper files, copying, faxing; completing expense reports; arranging travel

plans and compiling documents for travel-related meetings.

 Researches, prioritizes, and follows up on incoming issues and concerns addressed to

the Executive Director, including those of a sensitive or confidential nature. Determines

appropriate course of action, referral, or response.

Required Skills/Abilities:

 Excellent verbal and written communication skills.

 Excellent interpersonal skills with the ability to manage sensitive and confidential

situations with tact, professionalism, and diplomacy.

 Excellent organizational skills and attention to detail.

 Proficient with Microsoft Office Suite or related software.

 Proficient with or the ability to quickly learn payroll management, human resource

information system (HRIS), and similar computer applications.

Education and Experience:

 Associate’s degree in related field required.

 Prior related office experience preferred.

Physical Requirements:

 Prolonged periods of sitting at a desk and working on a computer.

 Must be able to lift up to 15 pounds at times.

At HCN we don’t just accept differences, we CELEBRATE them! At HCN, we thrive on your humanness, your individualism, your authenticity. Mohawks, weaves, braids, bald, twists, dreads, straight, mullet? Yes, that too. The people we serve are as diverse as a jar of multicolored marbles and for the benefit of our clients, our employees must be to. HCN is proud to be an equal opportunity employer.

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