Job Description

Position Title: Quality Control Manager

Shift: 1st Shift 6am-2:30pm

Location: Waukegan, IL

Pay: $100-120k

Position Summary:

The Quality Control Manager is responsible for overseeing quality manuals, policies, and procedures to ensure compliance with ISO-certified Quality Management System (QMS) requirements. This role develops and maintains inspection procedures and quality standards to meet internal business needs and customer expectations. The manager plays a key role in enhancing quality across customer interactions, production, and supply chain operations.

Key Responsibilities:

• Lead and manage the quality department, including the Analytical Lab and Micro Lab, across three shifts.
• Oversee sample collection and analysis in the lab to assess product quality.
• Monitor and improve the performance of quality control systems for effectiveness and efficiency.
• Conduct routine and specialized testing of raw materials, in-process materials, environmental samples, and finished products.
• Ensure laboratory procedures align with customer specifications.
• Generate reports related to product/process nonconformance, root cause analysis, and quality trends.
• Maintain and manage all current Good Manufacturing Practice (cGMP) documentation.
• Serve as a technical liaison with customer QC departments.
• Validate inspection processes against quality standards and customer specifications.
• Develop, implement, and oversee Standard Operating Procedures (SOPs) for the department.
• Ensure accurate completion of all QC documentation, including forms and reports.
• Ensure regulatory compliance with FDA, EPA, AIB, and OSHA requirements.
• Investigate and resolve customer quality complaints and issues.
• Audit and revise quality standards, and develop supporting documentation for data tracking.
• Oversee facility audits and manage corrective actions related to quality issues.
• Implement training programs and coordinate communication within the department.
• Ensure all personnel are appropriately trained and supported.
• Provide 24-hour support for QC teams across all shifts as needed

Qualifications:

• BS Degree in Chemistry or Biology preferred
• Minimum 5 years of industry experience
• At least 3 years in a leadership role within quality control, preferably in liquid fill manufacturing
• Experience in a commercial laboratory environment
• Working knowledge of ISO standards, CAPA, FMEA, etc.
• Familiarity with validation protocols including IQ-OQ-PQ
• Strong problem-solving and analytical skills
• Effective conflict resolution and team-building abilities
• High attention to detail and ability to manage multiple priorities in a fast-paced setting
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Access)
• Excellent verbal and written communication skills, with proven presentation capabilities
• Ability to build trust with clients and regulatory personnel

Physical Requirements:

• Ability to lift up to 20 lbs
• Regularly required to sit, stand, walk, and use hands
• Occasionally required to stoop, kneel, or crouch
• Must be able to work in noisy environments and communicate effectively
• Requires close and distance vision, depth perception, and ability to distinguish details

Benefits Include:

• Health, Dental, and Vision Insurance
• Life & AD&D Insurance
• 401(k) with Match
• Pet Insurance
• Paid Time Off and Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Dependent Care Subsidy
• Childcare Resources
• Commuter Benefits
• Employee Assistance Program
• Disability Insurance
• Employee Discounts

ABOUT ACCURATE PERSONNEL:

Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary dependent on experience.

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