Job Description

AKIRA Cashier

In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA’s culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer’s needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner , and this belief can be reflected across all areas of the company.

The Position

Cashier

Location

The Florida Mall, Orlando, FL

Overview:

At AKIRA, our top priority is always our customers! Cashiers play a vital role in supporting the daily operations of our stores and wear many hats to ensure everything runs smoothly. They provide exceptional customer experiences by assisting the sales team on the floor, maintaining clean and organized fitting rooms, and efficiently returning merchandise to the sales floor after try-on sessions. At the register, our cashiers deliver an outstanding checkout experience, serving as the final impression of our brand and leaving a lasting, positive impact on every customer.

Essential Functions:

Sales Floor / Operations Tasks

• Keep the store clean, organized, and visually appealing during downtime
• Maintain tidy and inviting fitting rooms for customers
• Process and return merchandise to the sales floor after customer try-on sessions
• Assist with replenishing stock and organizing new apparel from shipments
• Support the sales team by locating and pulling merchandise for their customers
• Complete operational tasks as needed to support the overall team
• Fulfill all closing duties assigned by the Manager before clocking out

Cash Registers

• Deliver a fast, seamless checkout process while providing an exceptional customer experience
• Collect and input customer information for AKIRA’s loyalty program, including name, phone number, and date of birth
• Drive sales by suggesting add-ons and highlighting merchandise at the register
• Operate the cash register in accordance with company policies and procedures
• Ensure all company policies are followed for payment processing, discounts, returns, and current pricing
• Address customer questions and concerns with professionalism and care
• Share information on upcoming sales and events, including through cold calling when applicable
• Maintain an organized, clean, and efficient cash register area, including putting away merchandise after checkout

Qualifications:

• Exceptional cash handling abilities
• Outstanding customer service skills
• Honest, dependable, and trustworthy
• Flexible availability to meet the needs of the store
• Skilled at multitasking with a strong sense of urgency

Physical Requirements:

• Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
• Ability to stand/walk for extended periods of time, including a 10-12 hour shift

Diversity & Inclusion:

At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.

Benefits and Perks:

AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA’s growth and success over the years has been the dynamic culture within the company - if you’re filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.

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