Job Description

At OTH Hotels Resorts we strive on a daily basis to ensure the working environment is one of encouragement and appreciation to provide an optimal Team Member experience by working together to ensure success for both the hotel and the Team Member. By working together, we pass our success along to the Team Member in the form of incentives, a transparent and trustworthy environment, training, and room for growth.

The Senior Sales Manager is responsible for driving revenue growth through proactive sales strategies, managing key accounts, and overseeing the hotel’s sales team. This role focuses on developing and maintaining strong relationships with clients, identifying new business opportunities, and ensuring that sales targets are consistently achieved. The Senior Sales Manager collaborates closely with the marketing team and other departments to ensure seamless execution of events and guest satisfaction.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING & WORK EXPERIENCE

• Proven experience in hotel sales, with at least 3–5 years in a leadership role.
• Strong network within the hospitality industry.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.
• Proficiency in CRM tools and hotel sales software (e.g., Envision, Opera, Travelclick, Cvent, Delphi, others).

KEY COMPETENCIES

• Results-oriented mindset with a focus on exceeding revenue targets.
• Leadership and team-building skills.
• Strategic thinking and adaptability in a dynamic market.
• Strong organizational and problem-solving abilities

KEY RESPONSIBILITIES:

Sales Strategy and Business Development

• Develop and implement strategic sales plans to achieve revenue goals.
• Identify new business opportunities and target markets (e.g., groups, corporate, association, leisure, catering).
• Conduct market analysis to stay ahead of competitors and identify trends.

Client Relationship Management

• Cultivate strong relationships with existing and potential clients.
• Serve as the primary contact for high-value accounts and negotiate contracts.
• Attend networking events, industry expos, and trade shows to promote the hotel.

Team Leadership

• Foster a collaborative and results-driven team culture.

Revenue Management

• Collaborate with the revenue management team to optimize pricing and inventory strategies specially but not limited to the DBR calls.
• Monitor and analyze sales performance metrics, adjusting strategies as needed.
• Event Coordination
• Work closely with the events and banquet team to ensure seamless execution of group bookings and events.
• Communicate client requirements and ensure all expectations are met or exceeded.

Administrative Duties

• Prepare sales reports and presentations for senior management or as assigned by the Director of Sales and Marketing
• Maintain accurate records of sales activities, client interactions, and contracts.

Other

• Perform other related duties as requested by the Director of Sales & Marketing.
• Practice safety standards and report unsafe conditions to the Director of Sales & Marketing.

BENEFITS

We are committed to a comprehensive team member benefit program that helps our team members stay healthy, feel secure, and maintain a work/life balance. As part of this commitment, we constantly strive to offer you a range of Benefit Plans to help you focus on improving and maintaining your health.

• On Demand Payment
• Opportunities for Advancement
• Complimentary Meals
• Medical, Dental and Vision Insurance
• Flexible Spending Accounts
• 401(k) Retirement Plan with Company Match
• Paid Vacation, Personal and Sick Days
• Six (8) Paid Holidays
• OTH Hotels Resorts and Brand (if applicable) Hotels Discounts
• Life and AD&D Insurance Short Term and Long-Term Disability Insurance
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
• Referral Bonus

The Hyatt Centric Arlington, Managed by OTH Hotels & Resorts is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, genetic information, pregnancy, or any other protected characteristics outlined by federal, state or local laws.

The policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training and apprenticeship.

The Hyatt Centric Arlington makes hiring decisions based solely on qualification, merit, abilities and current business needs

Individual compensation packages are based on various factor unique to each candidate, including skill set, experience, qualification and location.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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