Telecommunications Operator Job at Rutland Regional Medical Center, Rutland, VT

L2hoS3JSc2VwUUVVYnl3NGN3VlJCR0wzVlE9PQ==
  • Rutland Regional Medical Center
  • Rutland, VT

Job Description

This is an onsite position. Responsible for answering and connecting all incoming organization calls to the requested areas. Transfers clinical and support staff calls to desired destinations for continuity of patient care. Obtains additional and/or relevant information from callers to determine appropriate call destinations. Operates as a key member of the emergency management process. Dispatching teams in a clear, accurate, and calm manner to respond to emergencies. Functions as an after-hour care representative for clinical offices. Takes messages for both urgent and non-urgent matters and dispatching them as requested by individual offices.

Minimum Education

  • High School Diploma or equivalent.

Minimum Work Experience

  • 2 years of experience in a customer service, retail, or other fast-based business environment.
  • Prior call center experience preferred.

Required Skills, Knowledge, and Abilities

  • Demonstrated excellent verbal communication skills including active listening.
  • Demonstrated strong reading comprehension, spelling, and grammar skills.
  • Ability to handle high call volume professionally, efficiently and confidentially.
  • Good organization, prioritization skills and attention to detail
  • Demonstrated ability to adapt swiftly to changing priorities.
  • Demonstrated ability to remain calm during emergency situations.
  • Proficient in Microsoft Suite (Word, Excel, Outlook, SharePoint, etc)

Pay Range: $15.34 - $22.77

COMPETITIVE DIFFERENTIALS RATES

  • $4.25 - Evenings
  • $8.00 - Nights
  • $4.75 - Weekends

#PM24

PI6f6f47d0acb0-30492-35681492

Job Tags

Work experience placement, Immediate start, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Legacy Health

Professional Biller II, Lead Job at Legacy Health

 ...This is a hybrid-remote position - incumbents, who reside in Oregon or Washington only, may work 1-2 days a week...  ...build relationships and grow in expertise, supported by our caring community. Coordinates the day-to-day operations of the Billing staff at a designated... 

Averro

Clean Room Technician - Aerospace Job at Averro

 ...Aerospace Clean Room Technician Payrate: $42-46/hr depending on shift Shift: Day (Mon-Thurs (5:00AM-3:30PM) and swing (Mon-Thurs (3:00PM-1:30AM) Benefits: Medical insurance, 401K, sick leave as applicable by state law, EAP Role & Responsibilities: We are... 

City Floor Supply

Delivery Driver and Warehouse Associate Job at City Floor Supply

 ...Delivery Driver and Warehouse Associate Company : City Floor Supply Location : King of Prussia, Pennsylvania Job Type: Full-Time Compensation : $18.00 per hour, with overtime paid as time-and-a-half after 40 hours per week. Benefits available after post... 

Lahlouh

Driver/Shipping Clerk Job at Lahlouh

 ...Solutions Position: Driver/Shipping Clerk Reports to: Shipping...  ...working knowledge of PC platform and MS Office (Excel, Word) Keep accurate and complete...  ...with general aspects of Mailing / Post Office requirements Count, stack, box... 

Career Group

Client Coordinator - Boutique Wealth Management Job at Career Group

 ...Monica, CA is looking for a dedicated Client Coordinator to support their collaborative wealth...  ...administrative experience ideally in a corporate setting under your belt. This a multi-...  ...following up on supportive materials Arrange travel and supervise expense reporting...