Job Description

Ensures guests receive superior service. Parks and delivers cars in a safe and efficient manner.

Qualifications

Education

High school diploma or the equivalent.

Licenses

Driver's License

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

1. Basic reading, writing, and arithmetic skills required. Must be able to read, understand and speak fluently in English. This is normally acquired through a high school diploma or equivalent.
2. Must possess excellent communication skills. Must be able to inform guests of the hotel's facilities and services available.
3. Visibility requires maintaining a professional appearance and providing a positive company image to the public.
4. Must be 18 years of age and be able to obtain all local, state and federal regulatory permits as required by position. Must be able to drive all types of vehicles and be in possession of an active driver's license. Must have a clean driving record with no moving violations in the last six months.

WORKING CONDITIONS: Must be able to walk up and down ramps, bend, stoop, and turn in order to get in and out of booths and cars. Must be able to tolerate temperature extremes while working from inside and outside of the hotel. Must have the ability to work in a fast paced environment.

Physical Requirements

Specialized Work Experience

1. Ensures that all policies and procedures to ensure safe and efficient parking and retrieval of guest's vehicles are followed.
2. Offers information to guests regarding directions, transportation, and hotel services.
3. Follows departmental procedures to ensure that all vehicles are parked and accurately accounted for.
4. Other duties as assigned.

Surroundings

Spend time outdoors in the weather and elements.

Sitting

Infrequently

Standing

On a regular basis

Walking

For prolonged periods

Bending, twisting and/or stooping

Infrequently

Kneeling and/or Squatting

Infrequently

Lifting

Infrequently

Reaching and/or lifting overhead

Infrequently

Climbing

Stairs

Repetitive hand/finger movement

Infrequently

Grasping/grabbing with hands

On a regular basis

Pushing and Pulling

Infrequently

General Expectations

Devote himself/herself to ensuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company’s business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.

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