Customer Service Representative (Non-Call Center)
Hardware Manufacturing
$20.00 per hour
Temp to Hire Monday-Friday, 8:00am- 4:30pm Lewis Center, Ohio (onsite)
What you’ll be doing:
· Assist customers, provide information as it pertains to products, place orders, maintain and ship orders by performing the following duties:
o Communicate with customers via phone, email, and in person
o Responsible for the maintenance and accuracy of customer information in Dynamics AX
o Enter, edit, confirm, and expedite orders as necessary
o Provide customers with pricing and availability of products
o Issue return number when necessary
o Communicate and process customer complaints following internal standards
· Manage difficult or emotional customer situations
· Respond promptly to customer needs
· Solicit customer feedback to improve services
· Respond to requests for service and assistance and meet commitments
Who we’re looking for:
· Ability to understand and follow basic instructions, short correspondence, and memos; communicate effectively in one-on-one and small group settings
· Proficient in basic math, including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals
· Capable of solving practical problems with limited standardization; interpret written, oral, diagram, or schedule-based instructions
· Skilled in Microsoft Word, Excel, and Outlook
· Communicate clearly in positive or negative situations, listen actively, ask for clarification when needed, and respond effectively to questions
· Write and edit clearly, present data effectively, and interpret written information accurately
· Work well both independently and in a team; contribute to building positive team spirit, provide and receive feedback, and prioritize team success
· Treat others with respect, act with integrity, and uphold organizational values
· Handle pressure tactfully, treat everyone with consideration, and accept responsibility for actions
· Adapt to changing work environments and handle delays or unexpected events effectively
Please send qualified resumes to gmuarry@dawsoncareers.com
...professionals to join our remote outbound sales team . As a Work-from-Home Sales Agent, youll contact small and medium businesses to... ...Account: Must have a Gmail account Messaging App: Google Chat for team communication Sales Tracking: Google Sheets...
...motion control systems such as motion controllers, servo drives, motors, and integrated automation solutions is looking for a Manufacturing Test Engineer to join our team in Rochester, New York! The Manufacturing Test Engineer will develop and implement testing processes...
Workday Payroll Specialist Location Hybrid remote in Tampa, FL : Title: Payroll Specialist Department: HR Bargaining Unit: NBU Grade: N/A Position Type: Non-Exempt Hours: 40 Location: Tampa - Hybrid Position Summary The Payroll Specialist assists...
...experience) Overview: The Quality Assurance Coordinator (QAC) for Nurse Aide Evaluator (NAE) will assist in the development,... ...license (at own expense). This position requires occasional travel nationwide (to training sites or vendor locations nationwide) with...
AMBULATORY PALLIATIVE MEDICINE PHYSICIAN NEEDED IN SOUTHERN OREGON full time, permanent position $220K Base salary Annual performance incentives up to 16% $50K Sign on bonus Up to $15K relocation assistance $5K CME excellent health, dental, vision, and retirement benefits...