Stefanini Group is hiring!
Exciting opportunity awaits, let us help you get started!
Apply now or you may call: (248) 528-6511 / email: Deepak Tyagi (deepak.tyagi@stefanini.com) for faster processing!
The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.
Job Description:
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