Patient Service Representative Job at Amerit Consulting, San Francisco, CA

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  • Amerit Consulting
  • San Francisco, CA

Job Description

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Outreach Coordinator.

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NOTE- THIS IS AN ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099

*** Candidate must be authorized to work in USA without requiring sponsorship ***

Position: Outreach Coordinator (Job Id - # 2834338)

Location: San Francisco CA 94117 (100% ONSITE)

Duration: 6 Months + Strong Possibility of Conversion to Permanent

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The Administrative Coordinator will oversee a number of operational functions in support of the Interventional Cardiology Labs (Cardiac Catheterization and Electrophysiology). This role will be the primary liaison between West Bay and Hospital with a primary focus on Interventional Cardiology procedures.

This role will be responsible for the coordination and scheduling of outpatient interventional cardiovascular procedures at Hospital; ensuring appropriate authorization has been obtained and documented; communicating with referring and performing providers, patients, and other peers or administrative teams; daily review of outpatient and any inpatient requests; maintaining a collaborative effort with the revenue management team and other key stakeholders to ensure appropriate and accurate billing reconciliation and supply utilization; working with department based leadership at both sites to ensure operational efficiency and productivity.

Key Responsibilities

  • Coordinates daily scheduling activities and monitors workflow of administrative services including patient registration, authorization, referral coordination, medical records storage , billing for Hospital procedures
  • Troubleshoots day-to-day administrative and IT issues. Handles escalated issues seeking clinical input when appropriate.
  • Daily monitoring and active processing of insurance verification, pre visit and post visit authorization issues, proactive escalation to leadership, patient outreach, and service recovery.
  • Partners with leadership to identify and implement improvement opportunities to ensure safe and effective flow of information between two EMR systems, coordination of care at both sites, and ensuring
  • documentation compliance (ie: procedural reports, etc)

Knowledge, Skills and Abilities

  • This HM is looking for a candidate with Epic and Cerner experience as well as insurance authorization in procedural cardiology, billing and computer technologies experience.
  • Familiarity of clinic medical billing practices including coding, billing systems and documentation requirements. Knowledge of procedural areas and patient care workflows and
  • processes. Demonstrated understanding of medical terminology and clinical knowledge of clinic practice area.
  • Working knowledge of medical center policies and procedures and related legislative, accreditation, licensing and compliance environments.
  • Strong communication skills; includes verbal, written and active listening. Ability to clearly and
  • concisely communicate clinic rules and regulations.
  • Demonstrated interpersonal skills with diverse staff and patients. Demonstrated ability to develop working relationships within clinical team.
  • Proven organizational skills and the ability to effectively manage time and prioritize tasks.
  • Takes initiative. Ability to meet tight deadlines and manage several projects simultaneously, respond rapidly to conflicting priorities, and handle tasks with high degree of accuracy.
  • Ability to perform all commonly applicable functions in word processing and spreadsheet software. Skills in data management. Ability to use relevant healthcare and clinic operations
  • information technology, including billing systems and medical record documentation.
  • Current outpatient scheduling experience in a hospital-based procedural setting requiring the
  • coordination of multiple stakeholders, vendors, and other allied health services.
  • Epic, Epic Optime, Epic Cadence, and Cerner proficiency
  • Knowledge of Interventional Cardiovascular Procedures
  • Knowledge of Lawson ordering and billing

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Bhupesh Khurana

Lead Technical Recruiter

Email – bkhurana@ameritconsulting.com

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws

Job Tags

Permanent employment, Local area,

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